Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of glowingray.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
good quality, fast shipping
A***V –
Excellent quality. very high quality. no smell. excellent packed. fast delivery.
R***s –
Everything is fine, the quality is satisfied! It came in 21 days to Moscow! Thank you store!
M***n –
Came to soup in 14 days. Photos are the same as promotional photos. I like the material quality, not like it will tear off quickly. I paid 14 taxes.
Y***a –
Good product – good quality
M***i –
nice
Customer –
Delivery three weeks. Packing is good. The goods are excellent, without marriage. It’s okay. Thank you store!
S***v –
Fast delivery, I recommend the product.
G***u –
Goods satisfied, sent quickly and was quickly. Completely fit the description. Seller recommend.
U***k –
Normal purse. For me, so it is expensive and not very hard. Suburbs came for 2 weeks.
E***f –
GOOD PRODUCT AT A GOOD PRICE DELIVERED IN VERY GOOD TIME
J***K –
Product quite conform to my expectations and delivered very quickly (less than 2 weeks). Thanks to store
A***v –
Thank You, goods received. All match!
Е***в –
All OK sorry not only for magnet
C***s –
It is very cute and get Super fast. Thanks
Customer –
ALL GOOD, BUT NEED ADD STRAP = THE BUCKLE ON THE PHOTO
Customer –
Everything’s fine. Got the order for 2 weeks.
U***r –
A good, quality, pleasant to the touch wallet, such as ordered. Bills are placed in length freely, in width almost back-to-back. Clip convenient, convenient compartments for plastic cards. Corresponds to the description. Fast delivery in 18 days with tracking. I recommend the product and the store. Seller 5 stars.
S***v –
Came for 20 in Kharkov, corresponds to the description, the store did not contact
A***v –
Everything is exactly like in the description, the purchase is satisfied
A***a –
Thank you, everything quickly and quickly. The product corresponds to the description. I recommend.
I***n –
The quality is good, too big only think, expected a little less and soft, would be firm, it would be better, and so a nice product, came in less than a month, in a branded package
M***n –
Nice
M***v –
Looks great, sewn well or where nothing sticks out, the edges are even. A beautiful texture of carbon, feels like a rubberized fabric, but on the other hand, the direction of the fibers is felt. In short, the picture has a small relief. The holder is similar to the sensations on the latch, as it will be the owl we will live to see. Now I have three different holders of this brand, all three are different from the others that I have, excellent quality. I recommend to look at it.
I***v –
Nice wallet. Chose the option of leather. Looks like pressed skin. After unpacking, the smell of chemistry is present. Not yet used. Execution neat.
A***i –
انصحكم بالتعامل معاه
E***n –
fast shipping.. wallet looks good also .
R***a –
To Kaliningrad a month, it came to the post office!
S***v –
Good quality, and fast delivery. Bought for 3,8 dollars on sale
S***s –
Product itself is not okay, but asked for inner paper packaging paper the glue products and stuck in national-remained. Packaging for nerve to having seemed.
V*** –
Quality is not bad, the track was served. Seller recommend. Purse mark, traces of fingers are visible.
A***v –
Delivery 15 days. The high quality. Looks solid (not cheap). No nonsense, but all you need for everyday use (ID card, a couple of bank cards, transportation, clamp for cash-on incidental expenses).
V***v –
Delivered in 2 and a half weeks. Packed well, but all the packing was crumpled. Inside everything is intact and looks very good. The seams are neat. On the stock took for 350 p and this money is quite worth it. If there are no additions means everything is fine.
R***a –
Product arrived earlier than expected, very good product I like your design exactly what you ordered I give you 10 out of 10
M***a –
The product fully matches the description.
U***v –
Very good purse, which I wanted, the quality at first glance is not bad. In operation will be seen, thanks to the store, I recommend
A***a –
Simply fantastic, good quality and fast shipping.
R***n –
Good money holder, from the old pulled the magnets inserted into this, now it’s even better)) not enough magnets in the drain.
A***d –
great looking wallet and quality is amazing and fast shipment and well packed
Customer –
The koshilok itself is super. Ale is alone, wine is not my magnate. Tobto at the crooked vines to boggle.
S***e –
.ok like description
V***n –
The parcel reached Mo, G. Visible for 19 days, the product corresponds to the description, ordered on Black Friday for half the price.
J***i –
ok
V***h –
The mower is denied through 19 days in Ukraine. The store by sending the goods on the day of the day of the trip zamovlennya. Denying neushkodzhev. I recommend the product.
I***v –
All as in the photo
E***v –
Delivered at the beginning of 3 weeks by new mail in general not bad but smells glue (this is however China) and so satisfied)
B***r –
The goods are satisfied. Delivery fast 16 days. Made well.
V***v –
Not bad enough! Small and comfortable!
Y***o –
The purse is excellent, came up, the quality is like good, I hope it will last a long time
V***v –
The store is well done, sent quickly, the delivery is also fast, the goods are good, there is a slight smell.
A***a –
Good
V***v –
Packed Super, the quality is straight uhh, it’s nice to touch and enjoy the current them. thanks pleasantly surprised
G***r –
All as in the description. purchase is satisfied
T***a –
The product is excellent! Delivery 2 weeks to Stavropol. I recommend
A***s –
It is equal to la.de the image. Satisfied purchase.
S***m –
Delivery 23 days goods quality
Customer –
Lovely finishing. Thank you very much for the store.
B***r –
Feels and looks cheaper and more plasticy than on the pictures. Still it’s well constructed with good seams.
A***n –
It came quickly! Stitched qualitatively! Cards from reading are protected-checked! I recommend!
P***n –
Nice wallet and very fast delivery
Customer –
Very good quality, good looking.
E***a –
13.12.19 made an order and delivery to Kaliningrad 31.12. There’s a slight smell. Without protruding threads. Well packed. I did not communicate with the store. Everything corresponds to the photo and description.
Customer –
A very long time was the order, almost two months, but in general, like the quality is good! And everything is packed perfectly…
G***M –
A excellent care of the store always attentive to my comments. Two months and 10 days But came
S***o –
On the diva garniy gamanets in the photo so can not be seen Vin Chorniy. Vizarunok in the photo give a review of Svitla. I see it sucks. I don’t think shchow won be so washed yak shkira. The basis of ymovirno shkirzaminnik Z takininoy. Minusy: The card is not in contact through the village. I want the door without problems to see the reviews of the dodatkovy rozrez on the zovnishchisheni. I want you to take the picture. Gamanetz himself was thin under the singers of grosha Bude yak vialo. All inche OK
Z***d –
Good purse, soft comfortable. The minuses can probably be attributed that coins are not convenient to put
H***h –
didn’t expect this item will be that good. The item is well made and good quality.
D***v –
A good wallet, everything is neat and convenient.
Z***p –
Looks like a good minimalist wallet. Hope that it will last long. Thanks for the fast delivery
I***b –
The goods went very long. Purchases ordered firmly after, already in place, and this was not all. But the clamp itself is not bad, the photo is below.
A***r –
All as described. Delivery more than 2 months. Everything else at 5 *
F***l –
Wallet as described, store recommended. Shipment came very quickly.
Customer –
Excellent product, the thread does not stick out, there is no smell, came to Mo for 8 days
V***o –
Get the hell out of it, get the hell out of it, get the hell out of it, get the hell out of it, get the hell out of it.
A***g –
pretty good
S***o –
Quality for this money is excellent!!! there are no magnets, but so well. credit card on Wi-Fi is not read until you get out of your wallet
Y***a –
I love it
M***v –
Chic wallet. Pockets are enough to wear the most necessary, there is a pocket with a transparent window, you can put there photos of their genitals. RFID blocking really works. For their money is a very decent sample.
D***o –
The goods came to Moldova 1.5 months after shipment (sent quickly). In principle, everything corresponds to the description. Euro bills look a little bit. With the store did not communicate. I recommend.
S***z –
It is equal to d is Crypt, tap is perar some days to look at product durability.
S***i –
Great Product corresponding to the description
R***. –
Superb product, very well finished and very functional!
A***v –
The goods arrived in good condition and corresponds to the description on the store’s website.
E***r –
The product arrived thanks very much אומנם after 3 months but definitely I satisfied מהמוצר
M***m –
In principle, norms. A little stinks, but I think it will fade. Not skin! Three cards and right. There is another pocket, but the card in it is lost, you’ll pull the out
V***s –
Great product, exactly as described
R***ч –
It came quickly, packed well. Not enough magnet to hold in closed position
A***v –
The product corresponds to the description. I did not communicate with the store. Sent quickly, came to Moscow earlier Deadline. I recommend the seller. The photo marked a pocket under the card-it is very deep, the card falls inside, you can get only tweezers, and so the product is satisfied. Operation will show
A***v –
The parcel came very quickly track away. Packed in black envelope. store thanks.
A***d –
This is a very top wallet, comfortable, high-quality, shorter than all expectations, smells delicious skin, I advise
A***v –
It looks good, but still expensive. Stitched well. The ruble climbs with a margin of small (1000,5000) in height. The clip is clear, the money does not fall out. There is a persistent smell. In the photo together with a cover made of similar material. Tactile wallet softer. In principle, I recommend, if with discounts.
M***n –
This is a great place to wear, and it’s a great place to wear.
S***. –
Funny wallet compact fit 9 cards, there is one pocket very uncomfortable shoved there discount cards rarely used
Y***e –
Like show!
V***a –
The wallet is good, neatly executed. Only, it is difficult to get maps from the compartments.
U***r –
Good quality and design
C***z –
It came very fast, a little hit on the box, but the wallet was in perfect shape. It looks good quality
E***a –
Excellent, as always in all your products and in service.
Customer –
high quality